Privacy Policy

Your personal information is important to us, and it is our policy to respect and protect it.

This Privacy Policy outlines how we collect, use, manage, and share personal information, including special or sensitive personal data, collected through our internet-based platform, accessed via our website at www.tasconnect.com (the “Platform”), as well as personal information collected from other lawful sources. It also explains how you can exercise your privacy rights.

If you have any questions or concerns about our use of your personal information, please contact us using the details provided at the bottom of this Privacy Policy.

1. What personal information do we collect about you?

Personal information is any information that can be used to identify you or that we can link to you, and which we have in our possession or control.

The types of personal information that we collect, directly or indirectly, typically include your name, contact details, your employer or the organisation you represent, and certain details related to your employment, such as your job designation and work-related contact information.

We collect or receive personal information in several ways:

Information you provide to us

We collect personal information from your interactions with us via the Platform (for example, when you register as a user, communicate with us or other parties on our Platform, or where you have consented to our Customer providing such information to us) or personal information that you otherwise give to us (for example, when you email us or contact us via other channels). Often, you choose what personal information to provide to us, but sometimes we require certain information for you to use, and for us to provide you and/or the organisation you represent with, the Platform and our services.

Information we obtain from other sources

From time to time, we may also collect or receive information about you from third-party sources such as publicly available databases, credit reference agencies, and other lawful sources. We may collect this information to assist us in providing, evaluating, and improving our Platform, products, and services, or to help us comply with legal and regulatory requirements, including but not limited to compliance with anti-money laundering and sanctions regulations. We will only collect information from third-party sources where those third parties have represented that you gave your consent to disclose your personal information to us or that they are otherwise legally permitted or required to disclose your personal information to us.

Information collected automatically through your use of our Platform

We will also collect information on an automated basis when you use our Platform or our services. We log usage data when you visit or otherwise use our Platform. Specifically, the information we collect automatically may include details such as your internet protocol (“IP”) address, device type, unique device identification numbers, browser type, broad geographic location (e.g., country or city-level location), and other technical information. We may also collect information about how your device has interacted with our Platform, including the pages accessed and links clicked.

We may also collect precise geolocation data related to your device, if you have consented to providing this to us through your device settings. We may use this information to provide, promote, and improve our services (for example, by understanding the country you reside in) and for related reasons, such as sanctions, fraud prevention, and security purposes. Please note that if you do not consent to providing your geolocation data, certain features of the Platform may not function.

The information we collect automatically enables us to better understand the visitors who come to our Platform, where they come from, and which content on our Platform is of interest to them. This helps us to improve the quality and relevance of our Platform for our visitors.

We use cookies and similar technologies (e.g., web beacons, pixels, ad tags, and device identifiers) to recognise you and/or your device(s) on, off, and across the Platform, including when you use different devices. To learn more, including how to change your cookie settings, please see below.

The links listed below provide more information about which cookies are installed, and how to allow, block, or remove them from your computer. Depending on which browser you use, you may follow these links:

In addition to collecting and processing personal information, the following types of data about your use of the Platform and/or our services may also be collected for the following purposes:

  • Metadata (e.g., IP address) may be used for providing services and related internal or regulatory compliance purposes, such as generating service performance statistics.
  • Anonymised data and anonymised aggregated data** (data combined with that of other service users) may be used to provide, maintain, and support the services, compile statistical reports, track performance, categorise transactions, and identify merchants.

2. How do we use your personal information?

We rely on one or more of the following lawful grounds to collect, use, process, and disclose your personal information:

  • Purposes of collection: We may use your personal information for the purposes described in this Policy or of which you have been otherwise notified.
  • Consent: We may use your personal information for purposes you have consented to.
  • Performance of a contract: We may need to collect and use your personal information to fulfil the contract between us and our Customer for the services requested, and/or to perform our obligations under such a contract.
  • Compliance with law or regulation: We may use your personal information as necessary to comply with applicable laws and regulations.

We may collect, use, process, and disclose your personal information for the following purposes (subject to your further consent if required by applicable law):

  • Providing you and/or the organisation you represent with products and services, including those provided by our affiliates, joint venture partners, business alliance partners, Customers, and other third-party providers.
  • Processing applications for products and services and completing instructions or requests.
  • Providing customer service, support, and technical assistance, including product updates.
  • Conducting market research and surveys to improve our products and services.
  • Marketing, business development, and promotional activities.
  • Pursuing our legitimate business interests, such as conducting research and analysis and managing our Platform and business.
  • Investigating any complaints or queries you may have.
  • Complying with applicable laws and regulations, including those related to anti-money laundering, anti-bribery, and trade sanctions, as well as voluntary codes and internal policies.
  • Preventing and addressing potential fraud or illegal activities.
  • Ensuring the security of the Platform, including verifying your identity, investigating or preventing fraud or breaches of agreements, and protecting our users, visitors, or third parties.
  • Seeking professional advice, including in connection with legal proceedings, obtaining legal advice, or establishing, exercising, or defending our legal rights.
  • Reviewing and processing your job application if you have applied for a position with us.

We may also record or monitor your use of our Platform and services for business purposes, including usage analysis, site performance measurement, and reporting.

Additionally, we may collate, process, and share statistics based on the aggregation of information held by us, provided that no individual is identified, and the use of such information is permitted by law.

3. How do we share your information with third parties?

Personal information may be disclosed to:

  • Our affiliates worldwide, including any officers, employees, agents, or directors of such affiliates.
  • Our joint venture partners, business alliance partners, third-party providers of related services (including financing services), or investors (in connection with actual or potential mergers, sales, acquisitions, or investments), provided we inform them to use your information only for the purposes disclosed in this Privacy Policy.
  • Our professional advisers and other service providers to provide administrative, financial, legal, accounting, IT, authentication, research, or other services.
  • Anyone authorised by you or the organisation you represent, as specified by you, your organisation, or in any contract with you or your organisation.
  • Any person required or permitted by law to whom disclosure is required.
  • Anyone we consider necessary to facilitate service requests or applications for products related to the Workspace you access.
  • Anyone we consider necessary to provide services in connection with a product or service, including our Customer and their nominated Users.

These third parties may contact you directly to obtain additional information necessary for the purposes outlined in this Privacy Policy. We may be copied in or informed of such communications on the Platform and may assist in ensuring the requisite information is provided.

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